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Find technical documentation, operational guides, and billing support across the DOOOOH ecosystem.
Getting Started for Advertisers
Account registration, browsing marketplace inventory, and configuring campaign flights.
- How to book your first screen
- Understanding slot loop frequency
- Campaign flight date scheduling
Agency Workspaces & Client Management
Setting up agency client profiles, generating white-label proposals, and managing multi-client budgets.
- Creating client sub-accounts
- Exporting branded PDF media plans
- Consolidated monthly billing
DOOOOH Player & Hardware Setup
Installing the Player APK, pairing 6-digit codes, offline caching, and display diagnostics.
- Android APK installation guide
- Raspberry Pi & Linux setup
- Troubleshooting offline player alerts
Payments, Escrow & Billing
Escrow payment protection, multi-currency FX conversion, itemized invoicing, and operator payouts.
- How escrow protection works
- Currency conversion & FX rates
- 80% operator revenue share payouts
Proof of Play & Telemetry
Auditing playback execution, reviewing screenshot captures, and downloading verification certificates.
- Understanding hardware telemetry
- Screenshot audit frequency
- Handling screen power outages
Creative Specs & Moderation
Resolution requirements (16:9, 9:16), video bitrate limits, aspect ratios, and safe margins.
- MP4 video encoding standards
- Static image resolutions
- Creative approval timeline
Need dedicated human assistance?
Our 24/7 campaign advisory and technical player operations desk responds within 2 business hours.